Shipping information

All items are shipped from Ouray, Colorado. All orders will be shipped within 5 business days after order confirmation. Tracking numbers will be provided to you after the item(s) have shipped.

Local pickup

Local pickup is available for all orders. Please email me at hello@ninazumapottery.com to rendezvous.

Returns & Exchanges

All sales are final, but things do happen. If your item arrives damaged please email me at hello@ninazumapottery.com within one week of arrival with attached photos of the damage. If your item is lost or stolen please contact USPS directly and provide them with your tracking number.